At this time, we are currently unable to ship to the UK due to new VAT guidelines. However, my Etsy is now live and they can take care of that! Click HERE!
I always try to ship orders within 1-3 business days. Orders do not ship out on Saturday, Sunday, or Holidays. Orders that include preorder items will ship once the preorder item is available- check the specific listings for details!
Sorry, unless if your order has not shipped yet, we do not offer refunds. We all experience buyer's remorse, please make sure you commit to your purchase.
My item arrived broken.
I try my best to pack everything with care but unfortunately transit can still be rough on packages. If you contact me within a week of delivery with pictures or your broken item and your order #, I will happily work on sending a replacement.
My order never arrived.
All orders include a tracking number, please check the USPS website for updates. Unfortunately items do get lost in the mail from time to time. Should 3 weeks pass with no USPS updates, we can work out a replacement option!